Our Commitment To Your Privacy
Protecting your privacy is critical to our mission of customer service excellence. Just as in all of our customer service policies, we are committed to earning your trust through open and honest communication. You have our guarantee that we will not sell or rent your email address for unsolicited marketing. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected
For visitors to our website, we may, but generally do not, log standard technical information, such as the numerical Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; and the Internet address of the website from which you linked directly to our site. We generally do log the date and time users access our site on an anonymous basis.
How That Information Is Used
ModernDomicile is guided by the principle of Need to Know. We strive to collect only that information we need to complete your request or to serve you better. We need your email address to send you updates to your order status. We need your zip code to send you items ordered. We may ask about your specific home design interests, so that we can better tailor offerings for you.
Our Commitment To The Security of Your Data
We take many steps to make sure your information is safe on our site. Our mission is to make your experience as hassle-free and secure as possible.
ModernDomicile employs industry standard security measures to protect the loss, misuse, and alteration of the information under our control. Information submitted through the online payment system processes is encrypted through a Secured Socket Layer (SSL) connections, which protects the information in transit.
ModernDomicile's privacy policies apply only to our site. Once you link to another site, their privacy practices prevail. ModernDomicile's goal is to partner only with other businesses that adhere to the same rigorous privacy practices that we do. However, we cannot be responsible for the business practices of other companies. ModernDomicile guarantees the security of your data. If your personal information stored on ModernDomicile and is ever used to make an unauthorized purchase, we will refund the portion not covered by your credit card agreement. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, ModernDomicile will cover the entire liability for you, up to the full $50.00. We will cover this liability only if proven that the unauthorized use of your credit card resulted through no fault of your own from purchases made at ModernDomicile while using the secure server. In the unlikely event this happens, you must also notify your credit card provider. We reserve the right not to fulfill an order that has been placed on our site. In the event this occurs, a full refund will be issued.
Our mission is to make your experience as safe and rewarding as possible. If you believe there is a problem, please contact us and we will make every effort to make things right.
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